State Farm® Insurance Agent Jane Staples

"I had the pleasure to work with Mike D, he was very helpful and he got me a very good deal for my car insurance, so happy with the service that he provided me"

"Listen..... " Jahnaya is the most understanding, patient, kind person to help U with your policy. She knows her job without a doubt..! I was having a problem understanding my policy situation., Jahnaya was explaining to the best of her ability... but I still wasn't grasping the changes as to why the hell is this that way etc?! So Jahnaya with her kind self said ...lets do a meeting online so I can explain and show U .. in which she did as well as told me changes that I could do.. After that I had a better understanding of it all... thanks to her patience. ☺️ So if U want a Statefarrm Representative that knows her stuff and is going to make sure your good before the conversation is over....I highly recommend asking for Jahnaya.. She will get U straight and make sure U understand everything. Thank U so much Jahnaya 🫶🏽"

"It was a great experience working with Jahnaya getting my State Farm insurance needs done in a very efficient and timely manner."

"Mike guided me throughout the entire process for my auto insurance , he was incredibly helpful and very responsive !"

"Excellent customer service. Agent Mike was able to find me a auto/renter insurance bundle that fits my budget."

"Mike was beyond helpful in getting my policies done. As someone getting my first independent policies for car and home Mike was able to answer any and all questions I had and there were a few hiccups in the process, mainly communication errors on my end. However Mike had them all sorted and figured out within days sometimes even hours."

"When I called I spoke with Jahnaya she was so nice and helpful. I called into switch my insurance from PA - MD and she gave me a quote and explained the difference in coverage between states. She emailed me a quote and even followed up with me in a month . Finally I made the decision to switch and my first call was back to this offices. Jahnaya made everything so convenient the process was so quick. She has such a Pleasant and friendly personality over the phone great customer services. I'm am truly happy with staying with state farm."

"Mike Downey with Jane Staples office went above and beyond today to help me with issues I was having. He didn't have to help me, as I am dealing with another insurance company, but he did! He spent several hours taking the time to find out information that I was not able to get from the other insurance company in weeks. I will be a customer of state farm and the Jane Staples office for a long time to come because of outstanding service I received from Mike! I wish more people and more companies provided service like this. Thanks Mike Downey!"

"I highly recommend this business.  For example, their customer service is second to none, and the product quality is consistently outstanding; both items meeting or exceeding my expectations every time.  I am completely impressed with their professionalism and customer service. Most recently, Taniera was the agent team member helping me; she was perfect!"

"I always talk to Rebecca and she is very helpful. She gives you detailed information and also keeps you in the loop if there are any changes. I truly appreciate her."

"Hailey Poe from this office was a delight to work with. I have had nothing but pure aggravation in purchasing a home. She was the only light in the process."

"Very respectful, courteous, patient and resourceful. Thank You very much NaTosha, for my enjoyable customer service. 5⭐️ Rating."

"Rebecca, it was a pleasure working with you. Great customer service! Continue to be the GREAT!"

"Excellent state farm agent. Worked with me through the entire call"

"These stars are for Taniera Harvey. Ms. Harvey was very professional. Not only did she respond to my inquiry, she went far and beyond to help my college student with her first car! I wish there were more people like Ms. Harvey at this office."

"Roxanne was extremely friendly, courteous, knowledgeable, and professional. He assistance was impeccable."

"Excellent customer service is what I received from "T" (Taniera). From my first phone call inquiry to my last email message (I probably sent about 5+ asking additional questions), "T" was responsive, professional, courteous, friendly, and most of all knowledgeable. I am looking forward to working with Taniera."

"If you get a chance to be serviced at this location, please request Ms. Roxxane. She helped me throughout the process of my first time getting insurance so effectively and efficiently, and showed me patience and grace that I don’t believe I could’ve experienced elsewhere. She was amazing to me, even after a miscommunication on my end, the customer service never lacked once. This is an excellent example of being ready to help, and i’ll tell everybody about this location as long as she is there. Thank you Ms.Roxxane, sending love always for everything, and God bless you!"

"L’Nia from Jane Staples team was amazing to me. She’s very kind, polite, patient, and very helpful. What makes me very appreciative of her is my mood was down when L’Nia called, but her words of encouragement, her understanding of my situation and doing what she can to help made my day better. She went above and beyond the call of duty. I wish I was in position to give her a huge bonus she deserves it. I hope to do more business with her and/or I hope to get more representatives like her. Thank you very much L’Nia."

"I just bought myself a new car and Roxanne Jones did a very great job of walking me through each step to finalize my insurance. She is very detailed and thorough and it was a pleasure to have her assist me through this phase of my life!"

"Roxanne made the process of updating my policy so seamless! She’s a wonderful agent!"

"Worked with Roxanne, she was extremely thorough and knowledgeable helping me understand my policy and what aspects I should consider"

"Very helpful and helped me break down cost for my car insurance"

"Price was reasonable for renters"

"Jane was awesome. She walked me through all my options and even noticed a few mistakes I made on my application before processing it to give me the best quote. She also gave me tips on how to improve my insurance creditably so I can continue to get savings on the next renewal"